How can we help?
Answers for parents and caregivers, written from the app as it is today.
Joining the beta, setting up your family and the first session.
All 7 articlesTopics, lessons, hints, Quick Review and the practice tests.
- How topics and lessons work
- Questions, hints and getting unstuck
- Worked examples and the glossary
- Quick Review and Daily Forage
- Year levels and pathways
Photographing handwritten working and what Kākā says back.
- What Cheeky Check is
- Running a Cheeky Check
- Reading what Kākā says back
- Checking homework as a parent
Feathers, Altitude, badges, The Hollow, Wishes and the mini-games.
All 6 articlesFollowing progress, the weekly email, the family PIN and sharing the account.
- Following your child's progress
- Switch to your child, and back
- The Monday email
- Notifications
- Invite another adult
Signing in, the subscription, your child’s data and deleting an account.
- Forgot your password
- Pricing and the beta
- Manage or cancel your subscription
- Edit or remove a child
- Delete your account
Last updated 4 November 2026. See what changed in the app on the changelog.
Still need help?
Send us a message and a person will reply, usually within a working day or two. In the app, Settings has a Contact Support form that does the same.